
Frequently Asked Questions
🚚 Shipping & Delivery
🚚 Shipping & Delivery
The lamps are made on order.
And as of recently I usually need 7-14 days to create your custom lamp.
After that, delivery normally takes around 5–7 working days to arrive at your destination.
With the recent surge of orders
It can take over 4-6 weeks for it to arrive from the day you've ordered ✈️
The reason for the long shipping is due to low stock of lamps and order priority.
As soon as you place an order with us a tracking link will be sent to you 🔍
But please note that your tracking link will only work after your order is shipped out ⚠️
I hope you'll understand ❤️
📦 What comes in the package?
📦 What comes in the package?
Your order includes 1 Resin Lamp, 1 USB Cable, 1 RGB Remote and 1 User Manual. It arrives packed in a carton box to help keep it protected during shipping. 🥰
✨ How does it light up?
✨ How does it light up?
Simply plug the included USB cable into the lamp and connect it to a USB power source, such as a wall adapter, laptop, or power bank. ⚡🔌
The colored LED light will glow through the galaxy resin design. 💫
📏 What size is it?
📏 What size is it?
The different sizes can be found in the variant selections for the lamps 🥰
↩️ How can I return my order?
↩️ How can I return my order?
No worries, if you are not satisfied with your order, you can return it.
The item must be in the same condition it arrived in and unopened. You can read more details on our full Return Policy page
If you want to cancel an order please contact us immediately
Please note: once your order ships, we cannot accept cancellations or refunds.
🛒 Read before you order
🛒 Read before you order
For the perfectionists out there: Our art is one-of-a-kind and intentionally imperfect. ⚠️
If you need pixel-perfect precision, this may not be the right fit for you — and that's totally okay! ❤️
Reach out before ordering and we'll happily help. 🥰